Staff Support Hub

External Sources of Support

If you are experiencing stress right now, here are some resources to help you:

Every Mind Matters has some great tips and information for helping yourself.
KeepYourHead provides local information about wellbeing, mental health and services. It has been put together by our local authority, voluntary sector and NHS organisations.
CPSL Mind provides self-help top tips guides to manage stress, sleep and more.
CPFT’s Psychological Wellbeing Service (IAPT) offers free, evidence-based psychological therapy for people experiencing stress, sleep disturbances, anxiety and depression. You can refer yourself here.
Choose your pathway through a range of wellbeing support options online.
A series of how to guides is available online to support health and care professionals in managing breaks and energy at work.
Wellbeing apps are available free of charge for a limited time via the NHS England website.

How do I support my colleagues or team?

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It can be really tricky to spot when a colleague isn’t themselves when we are working apart or hidden behind personal protective equipment (PPE).

If you are concerned about a colleague’s wellbeing, it’s ok to ask!

Guidance is available to help anyone who leads a team on the Our NHS People website.

How do I support my colleagues or team?

It can be really tricky to spot when a colleague isn’t themselves when we are working apart or hidden behind personal protective equipment (PPE).

If you are concerned about a colleague’s wellbeing, it’s ok to ask!

Guidance is available to help anyone who leads a team on the Our NHS People website.

Dealing with loss and bereavement

Many colleagues have experienced the loss of a friend, family member, co-worker or patient. Whilst many people will find it helpful to reach out to others and talk about their feelings, others may wish to grieve more privately. It is important to remember that there is no right or wrong way to grieve and that help and support is available for you.

Confidential bereavement support is also available from 0300 303 4434, and more information is provided on the NHS England website.

Online bereavement support and resources are provided by Sue Ryder.

Arthur Rank Hospice

Arthur Rank Hospice are offering support to care home staff. This includes one to one support and group support. This service is provided remotely via telephone or via tools like Teams or Zoom. In some situations, a visit to a care home may be possible if there is a room big enough to ensure social distancing. Arthur Rank’s staff will bring their own PPE.

For Care Homes in Cambridge City, South, Hunts, East Cambs and Fenland please call 01223 675810, Monday – Friday

Acute NHS mental health care

The First Response Service provides 24 hour access, seven days a week, 365 days a year, to mental health care, advice and support.

For help in a mental health crisis out of hours, call 111 and press option 2.

Acute NHS mental health care

The First Response Service provides 24 hour access, seven days a week, 365 days a year, to mental health care, advice and support.

For help in a mental health crisis out of hours, call 111 and press option 2.

National Staff Support

Health staff: 0800 069 6222
Emotional support line (7am-11pm)

Social care staff: 0300 131 7000
Emotional support line (7am-11pm)

Bereavement: 0300 303 4434 (8am-8pm)

Shout provides a free 24/7 text support service for frontline social care and health staff.
Text FRONTLINE to 85258 to talk via text with a trained crisis volunteer.)

Wellbeing Apps: NHS staff have been given free access to a number of wellbeing apps to support their mental health and wellbeing. Apps include Headspace, Sleepio, Daylight, Unmind, Movement for Modern Life and Liberate.

Support available through our NHS people: East of England Hubs

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